Welcome to Long’s Air Conditioning, Inc.

As a locally owned and operated air conditioning company, Long’s Air Conditioning, Inc. is committed to providing top-notch service to our community. Here’s what you can expect during your first visit:

1. Scheduling Your Appointment

When you call to schedule your first appointment, our friendly staff will:

• Ask about your specific HVAC needs
• Provide an estimated timeframe for the visit
• Answer any initial questions you may have

2. Preparing for the Visit

To ensure a smooth first visit:

• Clear the area around your HVAC unit
• Make a list of any concerns or issues you’ve noticed
• Gather any relevant documentation (e.g., warranty information)

3. The Technician’s Arrival

Our experienced technician will:

• Arrive within the scheduled timeframe
• Introduce themselves and present proper identification
• Discuss your HVAC concerns and expectations

4. Assessment and Diagnosis

The technician will then:

• Inspect your HVAC system thoroughly
• Perform necessary diagnostic tests
• Explain their findings in clear, understandable terms

5. Recommendations and Solutions

Based on the assessment, our technician will:

• Provide repair or maintenance recommendations
• Offer energy-efficient upgrade options if applicable
• Answer any questions you may have about the proposed solutions

6. Service and Follow-up

Finally, the technician will:

• Perform any agreed-upon services or schedule a future appointment
• Provide a detailed invoice and explanation of work performed
• Offer tips for maintaining your HVAC system

At Long’s Air Conditioning, Inc., we strive to make your first visit informative, efficient, and satisfactory. We look forward to serving your HVAC needs and building a long-lasting relationship with you.